Ep. 60 – Grow Your Business Through Referrals with Stacey Brown Randall
Today my special guest is Stacey Brown Randall. Stacey is a business growth accelerator focused on helping solopreneurs, small business owners and people on commission make more money and find more time.
She helps business owners avoid business failure. She has set up a systematic approach to going at business in such a way that you create such a positive client experience that referrals come to you without even having to ask.
Our philosophies around sales, referral marketing and client experience line up almost identically and I’m so grateful for her taking the time.
This episode is focused on what she refers to as H2H – Human 2 Human – sales and business.
I hope you enjoy this episode and share it with your friends!
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You gotta do great work, because no one refers average work and no one refers crappy work. http://bit.ly/2n6zoOU
[02:00] Stacey’s entrepreneurial journey.
[03:52] Stacey’s advice to solopreneurs and microbusiness owners
[07:41] Getting referrals without asking for them
[09:23] It all starts with giving high-quality service
[10:20] Your client experience has to be consistent
[11:00] The philosophy behind referrals.
[13:30] Relationship-building sales models
[17:40] How to setup a positive client experience on a shoestring budget
[26:59] Commoditizing referrals
[28:25] Stacey’s programs and how to get in touch
Gain access to all recources Stacey mentioned in the episode at http://growthbyreferrals.com/chrisspurvey/
Visit Stacey’s website at http://staceybrownrandall.com/
Join the Facebook Group Referrals Without Asking